Key Challenges
The company partnered with Eastnets to streamline its internal processes with powerful technology, seeking to cement its status as a leading insurance provider. The company sought a single integrated compliance solution that covered an array of aspects including KYC, watchlist screening, and AML transaction monitoring.
Through Eastnets, the partnership highlighted other areas to further develop the insurer’s authority in the sector with advanced technologies, such as artificial intelligence, that would better integrate internal processes and reduce cumbersome manual tasks. Staff were previously using a manual process for watch list screening, AML transaction monitoring and basic on-boarding of customers, which proved time-consuming and inefficient.